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​​Last Updated: January 2026

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At KortasCuts, we respect your privacy and are committed to protecting your personal information. This policy details how we handle your data in accordance with the UK General Data Protection Regulation (UK GDPR).

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 1. Information We Collect

  We collect personal information that you voluntarily provide when booking appointments, subscribing to newsletters, or contacting us.

Identity and Contact Data: Name, email address, phone number, and home address (for mobile services).

Special Category (Health) Data: Information regarding allergies, scalp conditions, or pregnancy, which is required to perform safe chemical treatments and patch tests.

Technical Data: IP address and browsing data collected via cookies when you visit our website.

 2. How We Use Your Information (Legal Basis)

  Under UK law, we must have a "lawful basis" to use your data. We use your information to:

Fulfill a Contract: To schedule, manage, and attend your mobile hair appointments.

Legal Obligation: To keep records for insurance and tax purposes (e.g., patch test results and financial receipts).

Legitimate Interests: To send appointment reminders and improve our service.

Consent: To send you marketing newsletters or style updates. You can withdraw this consent at any time.

 3. Data Sharing

  We do not sell your personal information. We only share data with trusted third-party service providers necessary to run our business, such as:

Booking Systems: To manage your appointments (e.g.Wix Bookings).

Payment Processors: To securely process your payments.

Insurance Providers: If required to prove that safety protocols (like patch tests) were followed.

 4. Data Security and Retention

  We take appropriate measures to protect your information from unauthorized access.

Retention: We keep your data for as long as you are an active client.

Legal Limits: To comply with UK tax and insurance laws, we retain financial records and patch test history for 6 years. After this period, inactive data is securely deleted.

 5. Cookies and Tracking

  Our website uses cookies to enhance your browsing experience. These help us understand how visitors use our site. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect your ability to use the online booking system.

 6. Your Rights

  Under the UK GDPR, you have the following rights:

Right of Access: Request a copy of the data we hold about you.

Right to Rectification: Request that we correct inaccurate information.

Right to Erasure: Request that we delete your data (subject to our legal retention obligations for tax/insurance).

Right to Object: Opt-out of marketing communications at any time.

 7. Contact Us

  If you have questions about this policy or wish to exercise your rights, please contact us:

Email: kortascuts@gmail.com

Phone: +44 7967 327208

  If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) (www.ico.org.uk).

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